Paperback and Kindle
Your NPS Moved. Why?
A practical guide to finding out what your customers need — and fixing it first — with the Customer Needs Solution.
When your NPS moves, NetCNS shows you why — and where to look first.
Paperback
$29.95 · ISBN-13 979-8165719806
Amazon.com. Also UK paperback.
Kindle
Kindle edition on Amazon UK.
If you already claimed one of the five free ebooks on the launch list, that still stands. I’ll be in touch when your copy is ready.
The free door-opener is still the scorecard: Take the free scorecard.